What Are AI Agents in IT (And Why You Should Care)

AI agent

IT teams are stretched thin. Between keeping systems running, resolving endless support tickets, and securing a hybrid workforce, “doing more with less” has become the new normal. Yet, expectations continue to rise: faster resolutions, fewer outages, and tighter security.  That’s where AI agents for IT operations step in, not as replacements for human expertise, but…

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The AI Talk That Actually Works: How MSPs Can Win in the Age of AI

AI is everywhere right now—sometimes it feels like every tool, app, or platform promises to “revolutionize” the way we work. But for Managed Service Providers (MSPs), the reality is more practical: AI isn’t here to replace the human side of sales or IT. Instead, it’s here to make us sharper, faster, and more empathetic in…

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Offsite vs Onsite Backup: Which Is Right for Your Business?

backups

Choosing the right backup strategy is a business continuity decision. Whether managing data for a 10-person firm or a 200-seat organization, how you handle onsite vs offsite backup directly impacts how fast your business can recover when things go wrong.   And with cyberattacks, hardware failures, and accidental deletions continuing to rise, “good enough” backup strategies…

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The Future of Managed IT Services: 2026 and Beyond

Future

The future of managed IT 2026 is already unfolding, shaped by a perfect convergence of AI in IT operations, intelligent automation, and evolving client expectations. For managed service providers (MSPs), the next 18 months will separate those who adapt strategically from those who simply keep pace.   This isn’t a future of incremental change. It redefined…

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4 Ways IT Enhances Engineering Project Delivery

IT engineering

Modern engineering projects are no longer confined to local networks or single offices. Design files, simulations, and testing data now travel through cloud systems, global teams, and integrated software pipelines. IT for engineering teams is about keeping systems online and enabling faster, smarter, and more secure delivery across every project lifecycle stage.   Below, we explore…

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IT Compliance in 2026: What SMBs Should Prepare For

compliance

As 2026 approaches, IT compliance is entering a new phase. This phase is driven by artificial intelligence oversight, vendor accountability, and a growing emphasis on business continuity.   For small and mid-sized businesses (SMBs), the challenge is building the resilience and visibility needed to compete and stay secure in an increasingly regulated digital landscape.  This guide…

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