As the world emerges from the COVID-19 pandemic, it is becoming increasingly clear that things will never go fully back to normal. One of the places where this is most obvious is in the way people are working. The pandemic has proven that employees can work remotely and still get the job done effectively in many situations. A large number of companies are recognizing this fact, and allowing employees to either work fully remote, or have some type of hybrid schedule.


While the employees themselves can undoubtedly work effectively, companies need to make sure that they are providing them with the right tools and other resources to get things done in an efficient and secure manner. Whether you already have a remote workforce, or you just want to make sure you are getting everything you can out of this “new normal”, you may want to consider bringing in an IT support services professional to make sure everything is being done correctly. These experts can help you optimize your remote workforce support in many ways, so it may make sense for you to bring on these consultants for your business.


Helping You Migrate Your Data to the Cloud the Right Way

When you have employees working remotely, you need to make sure that they can access all of your company information from wherever they are working. In addition, you will want them to save all of their documents to a centralized place so that you maintain control over them in case something happens to the employee. In the vast majority of cases, this means migrating your data away from locally housed servers and onto the cloud.


There are many different cloud services companies to choose from, including Amazon Web Services, Microsoft Azure, Google Docs, Egnyte, Dropbox, and more. The costs of these services can vary greatly depending on what features you need. A good business IT services provider can help you to evaluate the different options and choose a solution that will give you all the features you need at the best possible price.


Choosing the Right Web Conferencing Tool and Ensuring It Is Used

Web conferencing tools have become some of the most popular tools around since the beginning of the pandemic. Having meetings conducted via web conferencing rather than in person is much more convenient for many people and allows you to quickly help people from multiple locations meet and work together. There are many different web conferencing tools out there, including Zoom, Teams, WebEx, GoToMeeting, and more.


When you are working with an IT support services provider, they can recommend the web conferencing tool that is right for your specific situation. They can then implement it throughout your organization, provide training, and make it the default option for everyone. Getting your entire company to use the same web conferencing software will provide consistency that will increase your employees’ efficiency. This is because they don’t need to spend a lot of time and energy learning multiple tools to cater to the conferencing preferences of different teams, freeing them up to focus on the work at hand. It will also save you money by allowing you to pay a single set price to cover multiple users at a lower per-user rate.


Optimizing Remote Communications with Modern Chat Tools

Modern chat tools are invaluable in today’s business world because they allow you to collaborate with different teams more efficiently than email because messages can be exchanged back and forth between multiple people at once with less latency than with email.  You can also group the different conversations you have with different project teams into separate channels so that they are easier to track and retrieve.


You can choose from options like Slack, Microsoft Teams, Asana, Monday, Basecamp, and more, each of which offers a lot of great features. Make sure that your chat tool has all the functionalities that you need and that everyone is able to use it properly by having your IT support team select it, set it up, and provide your team with training.


Putting Effective Digital Security in Place

When you have a remote workforce, you need to make sure that not only your own internal IT systems are protected, but also all of the personal devices of your employees. IT support services professionals can help you to find what type of antivirus, antimalware, and other security solutions you need to protect your company from hackers and other potential problems.


Creating the Right Data Backup Solution

Regular data backup is easy when you have everyone working from the office and saving files to a local server. With a remote workforce, however, it can be quite a challenge. A good business IT services provider will be able to advise you on what technologies can be used to ensure all your key data is backed up, and then set it up for you. This will ensure your important data is always safe and protected so that it is there when you need it.


How to Choose the Best IT Support Services

If you want to take advantage of all that IT support services can offer, you want to choose the right company. GSDSolutions has some of the top IT professionals in the industry available to help you with the issues associated with supporting your remote employees, and many others. Contact our team to discuss your specific needs and learn how we can help you to optimize and protect your mobile workforce.



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